CUSTOMER SUPPORT

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Email: support@pokerkings.com

Deposit Information

WebDollar accepts any of the deposit methods below when you wish to transfer funds to your WebDollar account. There is an easy and efficient method to suit everyone! The funds in your WebDollar account are always protected by your personal login name and password. Just click on a deposit method below to learn more about it.

 
 
 
 
 
 
 

Withdrawal Information

WebDollar offers several ways to efficiently withdraw funds from your WebDollar account. Just click on any of the withdrawal methods shown below to learn more about it. Please note that you do not need to request a withdrawal after each playing session. Your funds will always be securely stored in your WebDollar account until your next playing session. Your account is always protected by your personal login name and password.

You may use your MasterCard to deposit funds into your WebDollar account, but MasterCard is currently unavailable for withdrawals by credit/debit card.

As of January 1, 2004, VISA no longer allows customers in certain countries to withdraw funds back to their credit/debit cards. To see the list of countries affected by Visa's decision, please click here.

The WebDollar Cashier will automatically be adjusted to display all withdrawal alternatives that are currently available to you personally.

Credit/Debit Card Delta Switch Solo NETeller FirePay Bank Transfer Bank Draft/Check

Card Transactions in Your Local Currency

WebDollar allows you to process credit/debit card transactions in your local currency. WebDollar's currency converter manages more then 30 different currencies, and can be used for both card deposits and card withdrawals. Exchange rates are generated each weekday by Streamline International, a service provided by a member of The Royal Bank of Scotland.

Reversing a Withdrawal Request

If you have very recently requested a withdrawal that WebDollar has not yet processed, you can choose to cancel that request to keep the funds in your WebDollar account. A reversal will return the credits to your WebDollar account instantly. There is no fee involved.

You will find the "Reverse Withdrawals" function under the "Deposit" tab in the WebDollar Cashier. On this page, you will see a list of requested withdrawals that you can still reverse if you wish. You may choose to reverse one or any number of the withdrawal requests that are listed. A reversed withdrawal will be indicated as "Reversed" on the comment line in your transaction log.

Maximum Security and Reliability

Protection of your funds and personal information is always our highest priority at WebDollar. Rest assured that WebDollar employs state-of-the-art security measures to ensure your privacy and protect your personal information. To meet the strict requirements of consumers, banks and other processing firms, WebDollar uses 128-bit SSL encryption to protect transmitted information.
RSA Secured

 

WebDollar is certified by RSA BSAFE and incorporates RSA BSAFE technology into its products. WebDollar's software includes RSA BSAFE cryptographic or security protocol software from RSA Security.

WebDollar's software employs the same encryption technique utilized by banks worldwide. Once obtained by WebDollar, your information is handled confidentially.

When you make your first deposit, WebDollar will automatically send a unique Security Code to the postal address you registered when you opened your WebDollar account. For your protection, WebDollar will ask that you submit this personal Security Code to verify certain financial transactions. Your credit card-issuing bank must also authorize each credit card transaction.

For your convenience, the transaction log in the WebDollar Cashier displays the status of all your transactions. You can see more detailed information about each transaction by clicking on the appropriate row in the log.

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