Official House Rules
Official House Rules
- In all disputes in which a ruling, interpretation, clarification or intervention is required, all decisions made by the PokerKings management are final and binding.
- Management has the right to close any game at any time.
- Management has the right to remove a player for a time period to be determined by management for a violation of a house rule.
- In the unlikely event of a software error that subsequently rewards a pot to the wrong player, PokerKings has the right to adjust players’ account balances to correct any and all errors. PokerKings will contact all affected players and present a hand history and detailed explanation of the error within 48 hours.
- If a player notices that an unlikely error of any kind has occurred during a game, the player is obliged to contact support services support[at]pokerkings.com.
- In the unlikely event of a server crash that removes all players from the table, the hand in play will be considered dead (void) and all the money will be returned after an investigation has been conducted.
- In the unlikely event of an error, the hand will be dead. Please refer to “error” under our PokerKings General House Policies.
- All players have the right to request a hand history in the event of a dispute.
- Players may not act as a team. If team play (collusion) is suspected, PokerKings has the right to suspend suspected accounts and funds while an investigation is conducted. Players found to have been acting, or reasonably suspected of acting as a team, will have their account privileges indefinitely terminated at all casinos operated by Boss Media. If warranted, PokerKings has the right to confiscate any funds won while players were acting as a team. Confiscated funds will be distributed to victimized players.
- No “board talk” is allowed. Players may not chat about a hand while it is in progress. Although some comments may be innocuous, the presumption will be that any comments about the play of a hand are in violation of our rules, and the burden of proof will be on the violating player to convince us otherwise. To be safe, avoid making jokes about the hand you are holding, or how you intend to play during a hand.
- Players may not use chat to offer advice to another player during a hand, or urge a player to take a particular course of action (e.g., it is a rule violation to use chat to say “Call him, he’s bluffing!”).
- Players may not chat about any folded cards they held during a hand.
- Players may not chat about any current cards they are holding during a hand.
- Only english and the individual language at the table may be used in chat.
- Foul, abusive or threatening language will not be tolerated at the gaming tables. Players may lose membership privileges for any repeat occurrences.
- In Fixed-limit games, there is a maximum of four bets allowed in each betting round: a bet, a raise, a re-raise and a cap. A cap is the third raise in a betting round, after which no more betting is allowed. Pot limit and No limit games allow for an unlimited number of bets and raises.
- If there are only two remaining players, playing “heads up,” raises are unlimited.
- Players are allowed to check and raise.
- Whose player’s hand must be shown first during the showdown depends on which player initiated the action, and/or which player initiated the last bet, raise, or re-raise.
- Players who win a non-called pot are not obligated to show their cards.
- Players may not fold a checked hand.
- Cards “speak for themselves” when determining the winner of a pot. The universal poker hand rankings apply, and a list of these rankings can be found under Poker hand rankings.
- If two or more players tie by holding equally strong winning five-card hands, the pot will be split between the tying players. If there are an odd number of chips, the odd chip will be replaced by the corresponding number of chips with the smallest value in the game. If the amount to be split is still uneven in Flop games, the player who was in earliest position gets the odd chip. In high-low games, the high hand gets the odd chip.
- The house shall collect a “rake” not to exceed €3 per pot, except in games featuring stakes of 1-2 or lower, where the maximum rake is €1. Please also see “House rakes” on our website.
- The Reserve-Seat and Sit-Out features are intended to allow a player to take a small break from the action without losing his or her seat. Players must return to the game within 10 rounds. If a player fails to return to the game, he will be picked up from the table.
- Short buys are not permitted. The only exception to this rule is if the player has already bought into the game for the acceptable minimum, and wants to add chips from his account, but does not have enough chips in his account to reach the minimum. That player will be allowed to add as many chips as he has left in his account.
- Straddle bets are not permitted.
- Membership at PokerKings can be revoked at anytime for any reason. The funds in a player’s account will be returned unless the player has been found cheating another player or players, in which case some or all funds may be distributed to the victimized players. In no event will PokerKings simply confiscate a player’s funds and retain them for PokerKings.
